Terms of Service
Effective Date: 14.06.2025
Website: https://itsclover.ca
Us: Clover (“we”, “us”, “our”)
Email: orders@itsclover.ca
By accessing or using this website and/or placing an order, you (“you”, “your”, “Customer”) agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not access the site or make a purchase.
1. eligibility & account
You must be at least 18 years old or have consent from a legal guardian to purchase.
Orders form a binding contract once we send your order confirmation via email.
Account holders must provide accurate information and keep it updated. You’re responsible for all activity under your account.
2. products, orders & pricing
Product descriptions, images, and prices are for reference only. Actual appearance may vary.
We reserve the right to modify or cancel orders due to pricing errors, stock issues, or suspected fraud.
We may limit quantities per order to maintain fairness. Ordering for resale is prohibited unless explicitly authorized.
3. payment & fulfillment
Payment must be completed before order acceptance. We accept credit cards and third-party processors.
We may fulfill orders in multiple shipments.
We’re not responsible for delays due to customs, shipping carriers, or external events.
4. shipping & delivery
We ship from British Columbia. Delivery times and costs depend on your location and courier chosen at checkout.
Customers are responsible for providing accurate shipping addresses and for retrieving shipments.
International orders may incur duties, taxes, or customs fees, which are the buyer’s responsibility.
5. returns & refunds
To initiate a return, contact us within 14 days of delivery. Items must be unused and in original packaging.
Original shipping costs are non-refundable.
Return shipping is at your expense.
6. intellectual property
All website content—text, photos, logos, designs—is our property or used with permission. You may not copy or distribute it without written consent.
7. user content
If you submit images, reviews, or social media tags (e.g., #itsclover), you grant us a license to use it on our site and marketing. Ensure you have the rights to share it and anyone pictured consents to use.
8. privacy & PIPEDA / BC PIPA
Our handling of your personal information follows our Privacy Policy, compliant with BC’s Personal Information Protection Act (PIPA) and, where applicable, federal PIPEDA
By agreeing to these Terms, you also consent to our collection, use, and disclosure practices as outlined in the Privacy Policy.
9. limitation of liability
To the maximum permitted by law, our liability is limited to the purchase price of your order.
We’re not liable for indirect, incidental, consequential, or punitive damages, including lost profits or data, arising from site use or product purchase.
10. governing law & dispute resolution
These Terms are governed by the laws of British Columbia, without regard to conflict-of-law principles.
Disputes must be addressed in BC courts. By placing an order, you agree to this jurisdiction.
11. modifications
We may update these Terms at any time. Material changes will be posted on this page with an updated “Effective Date.” Continued use implies acceptance of the revised version.
12. contact us
Have questions about these Terms? Reach out:
Clover Jewellery
Email: orders@itsclover.ca
Address: PO Box 48613, Vancouver, British Columbia, V7X 1A3