shipping & delivery
Below you’ll find everything you need to know about shipping and delivery for orders
processing time
Most pieces are ready to ship and leave our studio in British Columbia within 1–2 business days.
Some items (like certain ring sizes) are handmade to order with care, precision, and attention to detail. These pieces are custom-made just for you.
made to order?
If an item is custom-made, you’ll see this noted on the product page.
Estimated delivery time: 1–3 weeks. Got a special date in mind? Email us at orders@itsclover.ca — we may be able to rush your order.
shipping options & rates
We ship worldwide from Canada
within Canada:
- Standard Shipping — price calculated at checkout based on your location (3–7 business days)
- Express Shipping — price calculated at checkout based on your location (1–3 business days)
United States:
- Standard Shipping — price calculated at checkout based on your location (5–10 business days)
International:
- price calculated at checkout based on your location
- Delivery time varies by country (typically 4–14 business days)
You’ll receive a tracking number via email as soon as your order ships.
delivery issues
Once your package leaves our hands, it's in the care of the courier.
If your tracking hasn't updated in a while, or your order is marked as delivered but you haven’t received it, please contact us within 7 days at orders@itsclover.ca — we're happy to help.
need help?
Have questions, special requests, or want to check the status of your order?
Email us anytime at orders@itsclover.ca — we aim to reply within 1-2 days Monday–Friday.